Return Policy
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Effective Date: 01/01/2025
Thank you for shopping with FittingCart.com.
We want you to be completely satisfied with your purchase. If you’re not, please review our return policy below.
1. Eligibility for Returns
Items must be unused, undamaged, and in their original packaging.
Some products may be non-returnable or have specific return restrictions (e.g., personalized items, perishable goods). Please refer to product-specific policies.
2. Return Window
You may request a return within 7 days of receiving of goods/material against your order. To be eligible, returns must be initiated within this period.
3. How to Initiate a Return
Contact our Customer Service team at contact@FittingCart.com with your order number and reason for return.
Approved returns will receive instructions on how to send the item back.
4. Shipping Fees
Return shipping charges are free for customer. No restocking fee will be charged from the customer.
5. Refunds
Refunds will be issued to the original payment method within 7 days after we receive and inspect the returned item. Please note: Shipping fees are non-refundable, unless the return is due to our error.
6. Exchanges
We offer exchanges for items of equal value. Please specify the new item or size when requesting an exchange.
Returns for exchanges are subject to the same conditions as above.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days with photos, video and details. We will arrange for a replacement or refund at no extra cost.
8. Non-Returnable Items
Goods can’t be returned if 7 days have been elapsed from the date of receipt. Customer has to connect with Support team with appropriate video/pictures with in stipulated duration.
Contact Us
If you have any questions about our return policy, please reach out to us at:
FittingCart.com
Refund Policy
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Effective Date: 01/01/2025
Thank you for shopping with FittingCart.com. We strive to provide quality products and excellent service. If you are not completely satisfied, here is our refund policy:
1. Eligibility for Refunds
Refunds are available if you return the product within 7 days of receipt and it meets our return conditions.
The product must be unused, in its original condition, and in the original packaging.
2. Conditions for Refund
Damaged, defective, or incorrect items received. Items returned as part of a valid return request and approved by our customer service team.
3. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5 days to the original payment method.
4. Refund Exceptions
Shipping fees are non-refundable unless the return is due to our error.
Customized or personalized products are generally non-refundable unless defective.
5. How to Request a Refund
Contact our customer support at [Email/Phone] with your order number and reason for return. Please follow the instructions provided to return the item.
6. Delay or Non-Processing of Refunds
Refunds may take additional time depending on your bank or card issuer. If you do not receive your refund within the specified timeframe, contact your bank or financial institution.
7. Contact Us
For any questions about refunds, please contact:
Contact@FittingCart.com
